Associate Manager - IT Operations - Network Support

Date: May 6, 2022

Location: Bangalore, India

Company: Tredence

About Tredence

Tredence is a global analytics services and solutions company. We are one of the fastest growing private companies in the country for three straight years according to the Inc. 5000 and we continue to set ourselves apart from our competitors by attracting the greatest talent in the data analytics and data science space. Our capabilities range from Data Visualization, Data Management to Advanced analytics, Big Data and Machine Learning. Our uniqueness is in building Scalable Big Data Solutions on Onprem/GCP/Azure cloud in a very cost effective and easily scalable manner for our clients. We also come in with some strong IP and pre-built analytics solutions in data mining, BI and Big Data. 

Job Summary

Role: Associate Manager - IT Operations - Network Support

Job Location


Roles & Responsibilities

• Responsible for the day-to-day operations, maintenance, administration, configuration, problem
resolution and/or technical support for voice and data infrastructure related hardware and software.
• Communicates and coordinates network/security maintenance and schedules.
• Coordinates installation of hardware and software by others including outside vendors.
• Monitors and maintains network stability.
• Direct and build (staff, train, and maintain employee skill levels) the team that troubleshoots, repairs
and monitors customer’s network and security services.
• Create, maintain, and enforce all processes and procedures for the team.
• The ability to work collaboratively in a team and also independently as required and Self-motivated
with a positive attitude towards work.
• Manage internal/external audit process to ensure compliance with all the processes.
• Must Have Skills:
Working experience with Firewalls, Switches, Router, SDWAN, VPN, VOIP, WAN, LAN. (Fortinet, Cisco
and other vendors)
Experience with NMS tool, Web proxy, SIEM, IPS/IDS , Cloud Networking, WAF preferred.
• Certification: CCNA, CCNP or higher.
• Advanced/fluent English skills (written and verbal) and Strong communication skills.

Qualification & Experience

• Proven hands-on Network operations (L3 level) experience (Minimum 6 years)


Be Entrepreneurial
Constantly Curious
Do the right thing
Pursue Excellence
Tech Skill1
Tech Skill2
Tech Skill3
Think Impact

Why Join Tredence?

There is a reason we are one of the fastest growing private companies in the country! You will have the opportunity to work with some of the smartest and fun-loving people in the data analytics space. You will work with the latest technologies and interface directly with the key decision stakeholders at our reputed clients, some of the largest and most innovative global business brands. Our people are our greatest asset and we value every one of them. We are an equal opportunity employer who adhere to our core values & reflect this in our day to day life. So, please come & see why we’re so successful in one of the most competitive and fastest growing industries in the world.